Some users are not able to access the platform

Incident Report for Stensul status

Resolved

This incident has been resolved.
Posted Jan 30, 2025 - 13:20 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2025 - 13:02 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 30, 2025 - 12:42 EST

Investigating

Some users are getting a 403 error when accessing the platform.
Posted Jan 30, 2025 - 12:41 EST
This incident affected: Platform (Web UI).